PRIVACY POLICY
Unichem - Viet Nam is committed to protecting the privacy and personal information of customers and business partners in accordance with applicable laws and regulations. This Privacy Policy outlines how we collect, use, store, and protect information when customers access our website or engage in transactions with us.
1. Purpose of Information Collection
Information is collected for the following purposes:
- To contact, consult, provide quotations, and enter into contracts
- To process transactions, deliveries, and payments
- To provide product information, customer support, and after-sales services
- To improve service quality, products, and user experience
2. Types of Information Collected
Unichem - Viet Nam may collect the following information:
- Company or personal information: name, address, tax code (if applicable)
- Contact details: phone number, email address
- Transaction-related information: orders, contracts, invoices, transaction history
- Technical data: IP address, browser type, cookies, and website usage data
3. Use of Information
Collected information is used internally by Unichem - Viet Nam for legitimate business purposes, including:
- Order processing and contract execution
- Customer communication related to transactions
- Service improvement and website optimization
- Compliance with legal obligations or requests from competent authorities
4. Data Retention Period
- Customer information is stored only for the duration necessary to fulfill the purposes for which it was collected
- Or in accordance with statutory data retention requirements
- Upon expiration, data will be deleted or anonymized in accordance with internal procedures
5. Information Security Commitment
Unichem - Viet Nam commits to:
- Not selling, exchanging, or disclosing customer information to third parties without consent, except as required by law
- Implementing appropriate technical and organizational measures to protect data from unauthorized access, loss, or disclosure
- Limiting access to personal data to authorized personnel only
6. Disclosure to Third Parties
Customer information may be disclosed to third parties only in the following cases:
- With customer consent
- For delivery, payment processing, or related service provision (e.g., logistics providers, banks)
- Upon lawful request by government authorities
All third parties are required to comply with applicable data protection obligations.
7. Customer Rights
Customers have the right to:
- Request access to, correction, or update of their personal information
- Request cessation of data use for marketing purposes (if applicable)
- Request deletion of personal data where no legal obligations remain
Requests related to personal data should be submitted via the official contact channels of Unichem - Viet Nam.
8. Cookies and Website Data
The website of Unichem - Viet Nam may use cookies to:
- Enhance user experience
- Analyze website traffic
- Optimize content and website performance
Users may manage or disable cookies through their browser settings.
9. Policy Amendments
Unichem - Viet Nam reserves the right to amend or update this Privacy Policy at any time. Any changes will be published on the website and take effect from the date of publication.
10. Effectiveness
This Privacy Policy takes effect from the date of publication on the official website of Unichem - Viet Nam.
